About us
We are building the operating system for relationships
Relnivo started with a simple frustration: every company we worked with had customer data in six systems and a complete picture in none of them.
- 2,500+
- Active customers
- 50+
- Countries
- 180
- Employees
- 120M+
- Conversations
Our story
Why we started
In 2024 we were consultants, brought in to fix broken sales and support operations. The diagnosis was almost always the same. The CRM held one version of the customer, the helpdesk another, and the marketing tool a third. Nobody was working from the truth because there was no truth to work from.
Every vendor we evaluated solved one slice and assumed the others would integrate. They rarely did, and the integration tax fell on the customer. So we built the thing we kept wishing existed: one record, one automation layer, one place every channel lands.
Today Relnivo serves more than 2,500 companies across 50 countries, from three-person teams to regulated enterprises. The founding conviction has not changed — the customer relationship is the asset, and it deserves a system built around it rather than around a department.
What we believe
Four things we keep coming back to
The customer is the unit
Not the ticket, not the deal, not the campaign. Every design decision starts from the person on the other end.
Earn trust slowly
We publish our incidents, our sub-processors, and our limits. Trust compounds; the shortcuts do not.
Simple beats clever
A feature that needs a training session is a feature that will not get used. We ship the version people understand.
Support is product
Everyone at Relnivo spends time in the support queue. It is the fastest way to learn what we got wrong.
Milestones
How we got here
2024
Founded
Three consultants, one recurring problem, and a prototype.
2024
First 100 customers
Shipped the unified inbox and the CRM core.
2025
AI agents launched
Grounded agents with tool calling across every channel.
2025
SOC 2 Type II
Completed audit and opened EU and Middle East regions.
2026
2,500 customers
50 countries, 120M+ conversations handled.
The companies we build for
- digikala
- Snapp!
- بازار
- modanisa
- ALDO
- ZPZARIN PAL
- ECOMOTIVE